Refund Policy
Last updated: June 6, 2025
Our Commitment
We want you to be satisfied with SoonPatch. If it's not working for you, we make it easy to get your money back.
What's Covered
Refund windows depend on your billing plan:
- Monthly plans: Full refund if requested within 7 days of any charge.
- Annual plans: Full refund if requested within 30 days of any charge.
This applies to both new subscriptions and renewals. If you subscribed and SoonPatch isn't what you expected, contact us within the applicable window and you'll receive a full refund of that charge.
What's Not Covered
- Refund requests made after the applicable window (7 days for monthly, 30 days for annual)
- Prior billing periods (e.g., you cannot request a refund for last month's charge)
- Partial refunds for unused days within a period
How to Request a Refund
Email support@soonpatch.com with:
- The email address on your account
- A brief reason (optional, but appreciated)
We'll process your refund within 5 business days. Depending on your payment method, it may take an additional 5–10 business days to appear on your statement.
Disputes
We'd always rather resolve things directly. Before initiating a chargeback with your bank or payment provider, please reach out to us at support@soonpatch.com — we'll make it right.
Contact
support@soonpatch.com